Some people feel way better when they are organized. I do not. Organization makes me nervous. A mentor once said, “Success is a messy kitchen.” Ultimately, a business must make a profit. So if you have to make a mess to make a profit, so be it. You can “organize” later.
Improvement, Not Perfection
Most Business owners, from beginners to billionaires, ask similar questions… Am I running out of new customers? Are my loyal customers still as loyal as they once were? Is my product/service as up to date, relevant, and exciting as it can be? Am I losing my edge? Should I be working as hard as I… Read More »
Wheels Work
People can easily become bored and/or distracted. They buy, try, and move on. That is why you need to keep your practice simple: Get patients out of pain and then let them go. But… Maintain communication with them for life!!! This might sound boring but in Chiropractic, boring builds. Fundamentals are boring but are crucial… Read More »
Head in The Game
If you go to a restaurant tonight and are blown away from the food, staff, and experience, then my guess is that you would tell someone or many people about it. Now suppose today (or tomorrow if you opened this “Time to Think” email late in the day) you and your staff did everything that… Read More »
Under Promise, Over Deliver… Another Key to Building Trust, Attracting Patients, Maintaining Customers???
Some behind the scenes for you… My members who consistently implement ChiroTrust and do right by their patients get a lot of new patients—often more in a day than most D.C.s get in a week. The problem… I don’t think that most D.C.s believe that THEY can ever accomplish such a thing and that it’s… Read More »
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