Want to be liked?
Make everything about them.
Try these with friends, patients, and strangers:
- Be interested
- Ask questions
- Be a fan
- Never talk about you
- Don’t offer an opinion unless asked for one.
- Be generous
- Ask “How are you?” (Even with patients. It’s okay.)
- Smile, eye contact, and nod “yes” often.
- Be the first to break the ice and the last to speak. Basically “hi” and “bye”, plus anything positive.
Creating instant rapport is a very valuable skill.
Combined with true compassion and kindness, nothing else can compare.