When a new patient steps in the door, are they treated like everyone else? If so, that might not be bad, but it also might not be enough. See, in the beginning of every new encounter or relationship, it’s wise to make a great impression. It’s no different than a first date. You are being… Read More »

Twelve months ago, you had new patients come in. Rather than wonder where are they now, focus on what YOU are doing NOW to keep their attention (and the attention of all new patients since then) and provide them value. Give patients what they want and then never ignore them. That’s how you build a… Read More »

Being in the zone… Having systems… When expectations are managed and exceeded… That’s when it’s working. When it’s working, all you have to do is show up and do what you do best. You delegate the rest. Then you go home. If it isn’t this way for you, then something / someone isn’t working. If… Read More »

Times change People change You change That’s why it’s so important to be in a perpetual learning and growth pattern, to re-evaluate your M.O., and to evolve. In my opinion, the best tools for this are the following: Mentors Books YouTube Google Podcasts Removing all forms of toxicity from your life Travel Spending time alone outdoors Spending time… Read More »

I love the end and the beginning of the year. It’s when the magic happens. Lessons learned Goals established Plans made It’s also a good time to think about house cleaning, relocation of assets, and increasing efficiencies. Here’s a short random list of things to think about, review, or work on… insurance policies will-living trust… Read More »