Want to create better rapport, understanding, and trust… and just plain impress people by going the extra mile?
If appropriate, consider asking/starting with these sorts of questions more often…
“Is there anything else that I can do for you?”
“Does this work for you?”
“I want to make sure that I got it.
So what you want/said/ is___. Is that correct?”
“Is there anything else I should know?”
“Would it be better if I ___?”
“On a scale of 1 to 10, ___?”
“What would be the ideal situation/outcome?”
“Do you think maybe ___?”
“If there is anything else? Please tell me, okay!”
“Would you rather ___?”
“Can I help in any way?”
“Let me know if ___, okay?”
“What would be better for you?”
“What did you like best about ___?”
“That’s interesting. Can you tell me more about that?”
To create fertile ground, dig deeper! 🙂
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