- Over treat
- Over charge
- Lose your cool/ Sarcasm/Cockiness
- Low confidence and/or lack of competency
- Interrupt, failure to listen, and lose their attention throughout their care and beyond.
- Unprofessional appearance or conduct
- Extreme waiting time
- An unpleasant protocol, experience or requirement.
- Goals that don’t mirror and match theirs.
- Anything that doesn’t make them feel good…emotionally and/or physically.
These are my top 10 but the reasons are endless.
To reduce them, focus on what you can control because there is a lot…including delegating a lot of work to us.
Because ChiroTrust will prevent most of this for you.