Top 10 Ways to Lose a Patient for Life

1. Over treat
2. Over charge
3. Lose your cool/ Sarcasm/Cockiness
4. Low confidence and/or lack of competency
5. Interrupt, failure to listen, and lose their attention throughout their care and beyond.
6. Unprofessional appearance or conduct
7. Extreme waiting time
8. An unpleasant protocol, experience or requirement.
9. Goals that don’t mirror and match theirs.
10. Anything that doesn’t make them feel good…emotionally and/or physically.

These are my top 10 but the reasons are endless.

To reduce them, focus on what you can control because there is a lot…including delegating a lot of work to us.

Because ChiroTrust will prevent most of this for you.

🙂