Remember the old days when the importance of keeping “office stats” was slammed down our throats?
- Patient Visit Average
- % of appointments kept
- % start care
- % finish care
- Collection rate
- Cash collected
- # of new patients
- # of visits per day/week/month
- # of no shows
We were all taught that “record keepers are record breakers.”
Keeping stats is reactive.
You must be proactive.
Still love to keep stats?
How many referrals are you getting?
That’s all that matters.
When your practice is as busy as you want it to be and you are 100% referral-based, then you KNOW that you’ve arrived.
Consumers demand and respond best to integrity, quality, and value. (IQV)
Do what’s right.
Do it well.
Give more than you take.
This can take many years and without ChiroTrust, it’s almost impossible.
You must maintain that communication and connection with all past and current patients… forever.