In business and in practice, when things are going well and smoothly, the “fun” takes care of itself. But it’s how we all deal with the rest of the time that really matters most. Here’s how I get through the good and the not-so-good days. …and I really think that if it wasn’t for this… Read More »

If you’ve met me, you know how high-energy I am. I love working and my life so much that I hate going to sleep and can hardly wait ‘til the next day begins. But like all “energy”, it can be either constructive or destructive. So, the way I’ve been able to positively and productively harness… Read More »

There’s nothing better than starting your day with a jam-packed appointment schedule. And, there’s nothing worse than ending the day knowing that too many of those patients never showed up. Right? Wrong. Because the good news is that this is a fixable problem. Here are 3 major reasons why patients miss appointments, in no particular… Read More »

Do any of your current or past patients owe you money? Anyone? Do you remember their name/s? When you think of them, how does it make you feel? My guess is that it makes you feel disappointed and a little upset. Well, feelings of disappointment and upset add up and if you’re not careful, those… Read More »

As you know, there are two major types of new patients: The referred in and the non-referred-in. …and for whatever reason, Chiropractors mistakenly value a “non-referred-in” patient over a “referred-in” patient. I believe it’s because they get satisfaction out of attracting new patients directly from putting in the work and/or the dollars into spinal screenings,… Read More »