One of the toughest things to do is to be agreeable with your patients… all of the time.
Find a way to be agreeable no matter what.
Because if you don’t, you lose.
Like it or not, right or wrong, good or bad…
In every moment with every patient, you need to ask yourself…
“Do I want to be right or liked?”
“Can I afford to lose this patient?”
“Is this about them or me?”
The price of trying to change the few is that you will absolutely lose the many.
So pick your battles… wisely.
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